We pride ourselves on our customer service and ensuring our customers receive timely technical product support.
Register your UPS to qualify for a full three year warranty
We provide a comprehensive 3 year warranty on all CertaUPS units. Please complete your warranty registration by clicking on the link below to ensure your system is protected.
Our C60, 200 and 300R range also comes with a 1 year warranty on internal batteries. Our C400 and C500 range come with a 2 year warranty on all batteries.
Please be aware that whilst we want to assist with network management card support, we cannot troubleshoot or configure third party IT networks and systems.
All FAULTS WILL be RESPONDED TO WITHIN 8Hours
Many faults can be rectified by referring to the user manuals. However, if you do need to report a fault please click the link below.
With best endeavours we aim to respond to all fault enquiries within eight working hours.